We Provide Fast
and Reliable Shipping
Frequently Asked
Questions
All prices are quoted in USD.
Yes, we provide discounts for orders of more than 10 units of cameras. Please contact our sales representative at fiona@atliview.com for a quote.
Yes, please email marketing@atliview.com with your PI request and purchasing information, and we will promptly sned you a pro-forma invoice.
Once your order has been processed, a confirmation email containing the tracking information will be sent to you. This will allow you to easily monitor the progress of your shipment.
If you need to cancel your order please contact us at service@atliview.com. Please keep in mind that we strive to process and ship orders within 24 hours, and once the order has shipped you will be subject to our return policy.
You can contact our customer service team at service@atliview.com or find us on live supprt (Working hour: 10am to 6pm Mon-Fri, UTC+8)
Shipping times vary by region with standard shipping:
-United States: 3 to 6 business days
-Asia: 5 to 8 business days
-Europe, Gulf, Oceania, North America: 10 to 14 business days
-Africa, South America: 14 to 21 business days
Please note that these times may be affected by external factors such as tariffs. If you require urgent delivery, contact us at service@atliview.com for expedited shipping options that can shorten delivery times.
The delivery cost may vary based on factors such as high demand seasons or tariffs. For the most accurate and final shipping cost, please refer to the checkout page during your purchase.
We work with various reliable courier services to ensure timely delivery based on your location. Below is a list of countries we currently ship to. If your country is not listed, please don’t hesitate to contact us at service@atliview.com for inquiries about shipping options to your location.
Region | Country |
---|---|
North America | United States, Canada, Mexico |
Asia | Japan, Korea, Singapore, Thailand, Vietnam, Malaysia, Israel, Indonesia, Jordan, Philipine |
Oceania | Australia, New Zealand |
Europe | Austria, Belgium, Croatia, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Turkiye, United Kingdom |
Gulf | Kuwait, Qatar, Saudi Arabia, UAE |
SAR China | Hong Kong, Macau, Taiwan |
South America | Brazil, Chile, Colombia, Ecuador, Peru |
Some countries aren't on our list because we can't handle customs or the delivery costs are too high. But don't worry! We can always give a go to get your items shipped to you. If you need more information, please send us an email at service@atliview.com.
Typically, we'll process your order within two days and get it ready for shipment. However, if you place an order over the weekend, we'll make sure it's sent out on the following Monday.
If you are not satisfied with your purchase from us and would like to initiate a return, please take a moment to read our Refund And Return Policy carefully and submit a return request at service@atliview.com within 15 days of the original delivery date.
Still have a question?
If you cannot find an answer to your question in our FAQs or Help Center, you can always contact us.We will answer to you shortly!

Online Customer Support
Work Hour: 9am to 6pm Mon-Fri UTC+8

service@atliview.com
The best way to get answer faster